Customer Service Manager
Posted a day ago
- Kingston upon Thames, Greater London
- Any
- External
- Expires In 3 months
Customer Service Manager
Location: Kingston upon Thames with parking
Salary: £45,000 - £50,000 per annum plus amazing benefits package including medical insurance, pension, life assurance, bonus incentive, 25 days plus BH and fantastic facilities including pay day pastries.
Hours: 9am to 5pm, Monday to Friday with 2 days working from home
Contract Type: Permanent
Are you ready to take your career to the next level in the dynamic world of this exciting organisation?
My client, who I know very well, is seeking a passionate and driven Customer Service Manager to lead a team of 8, dedicated to delivering exceptional customer experiences!
If you thrive in a fast-paced environment and possess strong leadership skills, we want to hear from you!
Key Responsibilities:
Lead and Inspire: Manage and motivate an on-site and remote Customer Service team, ensuring performance objectives are met while maintaining high standards of quality and compliance.
Stakeholder Collaboration: Build and maintain professional relationships with internal stakeholders, distributors, and partners to enhance the overall customer experience.
Data-Driven Insights: Monitor KPIs and performance metrics, taking proactive actions to improve efficiency and share insights.
Team Development: Support recruitment and retention efforts while conducting regular performance reviews and coaching sessions to foster a high-performing team.
Compliance and...
Location: Kingston upon Thames with parking
Salary: £45,000 - £50,000 per annum plus amazing benefits package including medical insurance, pension, life assurance, bonus incentive, 25 days plus BH and fantastic facilities including pay day pastries.
Hours: 9am to 5pm, Monday to Friday with 2 days working from home
Contract Type: Permanent
Are you ready to take your career to the next level in the dynamic world of this exciting organisation?
My client, who I know very well, is seeking a passionate and driven Customer Service Manager to lead a team of 8, dedicated to delivering exceptional customer experiences!
If you thrive in a fast-paced environment and possess strong leadership skills, we want to hear from you!
Key Responsibilities:
Lead and Inspire: Manage and motivate an on-site and remote Customer Service team, ensuring performance objectives are met while maintaining high standards of quality and compliance.
Stakeholder Collaboration: Build and maintain professional relationships with internal stakeholders, distributors, and partners to enhance the overall customer experience.
Data-Driven Insights: Monitor KPIs and performance metrics, taking proactive actions to improve efficiency and share insights.
Team Development: Support recruitment and retention efforts while conducting regular performance reviews and coaching sessions to foster a high-performing team.
Compliance and...